National Organization of Life & Health
Insurance Guaranty Associations

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The Safety Net at Work

State guaranty associations play a vital role in keeping the promises made by the insurance industry and protecting policyholders when their company goes out of business. Since 1983, state guaranty associations have:

  • Provided protection to almost 2.9 million policyholders
  • Guaranteed more than $28.3 billion in coverage benefits
  • Contributed more than $5.4 billion toward fulfillment of ensurer promises

How have they done it? The explanation starts with how insurance is regulated, why state guaranty associations were created, and why the associations created NOLHGA to help them protect policyholders more efficiently.

Associations & the Receivership Process

Insurance companies are regulated by the states—companies must be licensed in each state in which they do business, and state insurance departments monitor their financial stability. The states also oversee the guaranty association safety net—each state, along with the District of Columbia and Puerto Rico, has a life and health insurance guaranty association to protect its residents if an insurance company fails. All companies (with limited exceptions) licensed to do business in the state are required to be members of the guaranty association (in other words, a company that does business in 25 states would be a member of 25 guaranty associations).

If an insurance company is found to be financially unstable, the insurance department in its home state (also known as its domiciliary state) can step in and take control of the company. This begins what is known as the “receivership process,” and in this first stage, the company is considered to be in “rehabilitation” (some states use a different term) as the insurance department attempts to improve the company’s financial status. The state insurance commissioner becomes the “receiver” for the troubled company, although commissioners often appoint special deputy receivers to oversee the company’s operations.

If the attempt to rehabilitate the company is successful, the receivership process for the company ends. If the company’s financial difficulties are too great to overcome, however, the commissioner declares the company insolvent, and the receivership process moves into the next stage—liquidation. In this stage, the receiver or deputy receiver attempts to maximize the company’s assets to pay off as many creditors as possible—including policyholders.

When a company is liquidated, state life and health insurance guaranty associations are triggered to provide continuing coverage and benefits to policyholders of the company living in their state. Policyholders who reside in states where the insolvent insurer was not licensed are covered, in most cases, by the guaranty association of the company’s domiciliary state. If the company does not have enough funds to meet its obligations to policyholders (a common occurrence with insolvent insurance companies), each state guaranty association assesses the member insurers in its state a share of the amount required to meet the claims of resident policyholders. The amount assessed is based on the amount of premiums each company collects in that state on the kind of business for which benefits are required.

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Benefits & Continuing Coverage

Much like the FDIC’s coverage of the banking industry, state guaranty associations provide benefits up to a specified limit. For the associations, these limits are spelled out in state law. While the laws that govern maximum benefits available and types of policies covered may vary somewhat from state to state, virtually all states offer at least the following limits. Check your state association’s Web site, because many states offer higher limits for certain products:

  • $300,000 in life insurance death benefits
  • $100,000 in cash surrender or withdrawal value for life insurance
  • $100,000 in withdrawal and cash values for annuities
  • $100,000 in health insurance policy benefits

The overall benefit “cap” in most states for an individual life is $300,000, though some states have maximums that are higher. The above coverage limits apply separately for each insolvent insurer. More information on benefit limits and the types of policies covered by guaranty associations can be found in the FAQ section and in the “Guaranty Association Laws” section of Facts & Figures.

One important aspect of the life and health insurance safety net is that continuing insurance coverage is provided for policyholders when their policies give them the right to keep their coverage in force. In some cases, it would be difficult for people who have lost coverage due to the failure of their insurance company to find comparable coverage elsewhere. To avoid this, guaranty associations provide continuing coverage, often by placing the policies of an insolvent insurer (including the policies of those who might otherwise be uninsurable) with a healthy insurer. In other cases, guaranty associations simply take on the policies and fulfill the terms themselves.

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Why the System Works

State guaranty associations exist for three main reasons:

  • To provide continuing coverage to policyholders of a failed insurer
  • To protect the benefits due to policyholders
  • To ensure that policyholders are protected as quickly and efficiently as possible

The guaranty system safety net has evolved over the years as associations have become more experienced in meeting the needs of policyholders of failed insurers. One major step in this evolution was the creation of the National Organization of Life & Health Insurance Guaranty Associations (NOLHGA) in 1983. The state guaranty associations created NOLHGA to help them deal effectively and efficiently with the large-scale challenges presented by national insurance company failures, which affect policyholders in many states.

This efficiency is achieved in a number of ways. Through NOLHGA, all state associations can call upon the expertise of a single set of guaranty system professionals and experienced consultants as they attempt to protect the policyholders in their state. Thanks to frequent collaboration with state insurance departments, this group (known as a NOLHGA Task Force) is often formed before an insurer is even declared insolvent. This advance preparation enables the guaranty associations to meet the needs of policyholders as quickly as possible.

Continuing Coverage: Thanks to the guaranty associations, every eligible policyholder has been given the opportunity to have their policy assumed by another healthy carrier or had the covered portions of their policies fulfilled by their guaranty association itself (certain insurance policies that are not guaranteed renewable are sometimes canceled in accordance with the terms of the policies). In the multi-state insolvencies with which NOLHGA has been involved, more than two million policies have been assumed by new carriers.

Protection of Benefits: As mentioned earlier, state guaranty associations provide benefit protection up to the limits specified in their state’s laws. While these limits do result in only partial coverage of high-dollar policies, in recent insolvencies more than 90% of policyholder benefits have been covered in full.

Rapid Protection: State guaranty associations were established to quickly protect policyholders in their time of need. Put simply, policyholders benefit when their policies are moved to a strong insurance carrier quickly. Thanks to the coordination the guaranty associations achieve through NOLHGA, task forces often develop a plan to protect policyholders of a troubled company before the company is declared insolvent. In the past 15 years, the time required to move policyholders to a sound company has been reduced from years to months, with coverage provided by the guaranty associations until the transfer takes place.

In short, the guaranty system safety net has grown stronger through the years, and it stands ready to catch policyholders if their company falls.

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National Organization of Life & Health Insurance Guaranty Associations
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