Welcome to the TriPlus Services, Inc. website for the Penn Treaty Network America Insurance Company and American Network Insurance Company policies covered by forty-eight (48) guaranty associations. On this website, you can find answers to your claims and policy administration questions. For assistance, please contact Customer Service at 1-800-362-0700, Monday through Friday between 8:30 AM to 6:00 PM Eastern Time.
Please be advised that TriPlus is not providing administration services for policies covered by the Illinois Life & Health Insurance Guaranty Association or the Wisconsin Insurance Security Fund. They are directly administering the policies they are covering. If your policy is being administered by the Illinois guaranty association, click here. If your policy is being administered by the Wisconsin fund, click here.
Your covering guaranty association selected TriPlus Services, Inc. (“TriPlus”) to provide administration beginning on October 1, 2019. You will begin to see the TriPlus logo (above) on future correspondence related to your policy.
Click here for a copy of the administration change notice that was sent to policyholders.
WHAT STAYS THE SAME
There will be no interruption in claim and premium payment processing. If you are on claim, your benefits will continue to be paid as long as you remain eligible for benefits according to the provisions of your policy, subject to the applicable guaranty association limit.
Forms have been temporarily removed from this website while we update them. Please contact Customer Service and we will mail you the appropriate forms.
TriPlus is a provider of full-service insurance management solutions with a focus on the Long Term Care market. Headquartered in Hopkinton, MA, and with operations at locations throughout the United States, TriPlus provides comprehensive administration support and targeted services in: policyholder administration, claim management/payment and actuarial services including premium rate adjustments.
Please be assured that TriPlus' involvement in the administration of your policy does not affect any rights you have under your policy and will not result in any interruption of benefits to which you are entitled pursuant to the applicable guaranty association coverage provisions.