SeeChange Health Insurance Company (SHIC) was a California domestic insurer who primarily wrote group health and dental policies (both ACA and non-ACA policies). The company was placed under a Conservation Order on November 19, 2014 and a final Order of Liquidation on January 28, 2015. SeeChange was licensed in 25 states.
On September 15, 2014, SeeChange mailed a Notice of Cancellation to all policyholders informing them that all polices will terminate on December 31, 2014. Policyholders will have 12 months from their termination date to file their claims.
Guaranty association coverage is coordinated on a state-by-state basis, with coverage usually being provided by the association in your state of residence, regardless of where you purchased your policy. Policyholders should contact their state guaranty association with any questions they have about their policies. The drop-down menu below will take you to your state association's Web site, which provides answers to frequently asked questions and contact information.
SeeChange's member services department and claims operations will remain fully staffed during the run-off period through December 31, 2015.Their telephone number is 866.218.6009.
If you are unsure whom to contact with your questions, please e-mail us here, and we will forward your message to the appropriate party.